OSS and BSS are an essential part of platforms network, and while they perform different tasks, the terms OSS and BSS are interrelated. OSS and BSS are network entities or systems representing the operational and business sides of a telecom network.


OSS supports network operations tasks such as performance, faults, configuration, provisioning, network inventory and service assurance; BSS supports customer-facing functions including billing, charging, service fulfilment, revenue management, customer and order management, and product catalogues etc.

Benefits to Business and Operation

Rapid service definition and launch
  • Unified service definition streamlines and expedites development of all services and technologies.
  • Decoupling products, services and network technologies enables changes without the need for development or regression testing.
  • Automatically utilize previously built fulfillment design patterns for any new service, bundle or feature
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Fast, accurate service delivery
  • Technical service qualification ensures resource availability during order capture, reduces order delays and fall outs.
  • Dynamic decomposition and Zero-Touch orchestration accelerates delivery of service bundles.
  • Changes to in-flight orders are executed automatically without cancellation/reissue or order delay.
  • Real-time, comprehensive order visibility enables timely action on jeopardized orders.
Reduced IT complexity and cost
  • Unified service definition and highly automated run time operations reduces opex.
  • Service agnostic architecture reduces system complexity and promotes asset reuse to maximize ROI.
  • Solution approach offers lower risk evolutionary roadmap to transformation, maximizing ROI of previous IT investments.