Machine Learning AI
A Full SaaS Suite of AI Automation Capabilities
StraViso deploys Hyper-automation and uses a modular approach to empower digital intelligence across all channels for businesses
StraViso plataform
Field Cloud - Intelligent Operations Beyond Dispatch
Field Cloud, the intelligent technician assistant provides efficient automation to enhance technicians’ productivity and performance on the field
Lower Employee
On-Boarding and Churn Costs
Shorten Time
To Tenure via Ai learning
Reduce Re-Training Time
For Existing Employees
One Touch
on Install and Repair Accuracy
Accelerate Revenue
Recognition and Repair Rates
Refine Productivity
Continuously
Enhance
Customer Engagement
Lower
Backoffice Support Cost
Seamless
SME Engagement via Digital Interaction
Improve
Dispatch Accuracy via real-time collaboration
Increase job Quality
KPIs via skills mirroring
Reduce IT
Integration and Support Costs via low/no code
Operation Efficiency – UP
On-Boarding Cost – DOWN
Attrition Cost – DOWN
Retraining Cost – DOWN
Lift from Cross / Up Sell
Manager Efficiency – UP
IT TCO -DOWN
CASE OF US
Automation To See Wholesale Partner Portal Alarm and Generate Service Ticket
Use Case: JoJo gets an Alert about a Network issue with one of the Network Elements used at a Columbus location (1 Cape Cod Way) by a Wholesale Partner Company (BSF Ltd)
The ONT device used by BSF Ltd at their 1 Cape Cod Way location in Columbus enters an alarm state and sends a notification to the Wholesale Partner Portal
JoJo (BSF Ltd) Wholesale Partner Portal User) gets a Network Element fault Alert about the error condition at a BSF Ltd Network Element at 1 Cape Cod Way in Columbus
JoJo logs in and navigates to the Wholesale Partner Portal dashboard and views the Network Element Alarm Status
JoJo uses automation to create a Service Now ticket and trigger a notification to the BSF Ltd Dispatch to send a repair truck to the 1 Cape Cod Way, Columbus location to check out and repair the alarming Network Element
JoJo navigates to the Wholesale Partner Portal Interaction Dashboard to run a report covering the last 30 days to determine how many tickets have been associated with the particular Network Element at the 1 Cape Cod Way, Columbus location in the last 30 days
BSF Ltd Dispatch sends the truck to repair the alarming Network Element. The completion of the job auto completes the Service Now ticket
JoJo gets an app Notification that the Repair technician has completed the repair on the Network Element and that the Service Now ticket is closed
JoJo logs in and navigates to the Wholesale Partner Portal dashboard and selects the Network Element previously in alarm Status and sees that the alarm has cleared
ORCHESTRAL
Symphony – Autonomous Infrastructure Platform
Intelligence
- Industry’s First XAI Engine For IT Infrastructure
- Knowledge Graphs for Operations Visibility
- Decision Intelligence with Causal AI for Service Auto-remediation
- Machine Learning with Statistical AI for Infrastructure Event Handling
Orchestration
- Event Driven Workflow Orchestration
- Proven, Visually Directive, Easy to Use
- 450+ Cross Domain Connectors
- 6800+ Strong Development Community
- Powered by StackStorm
Observability
- Data Lakehouse for Vendor Agnostic Infrastructure Discovery & Telemetry
- Real Time Data Acquisition
- Programmable Data Filters
- Data Published In Standard Model
